Terms of service

Welcome to Crystalkart! These Terms of Service ("Terms") govern your use of our website located at www.crystalkart.in (the "Site"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing or using our Site, you affirm that you are at least 18 years old and capable of entering into a binding agreement. If you are using the Site on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Changes to Terms

Crystalkart reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of such changes.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Crystalkart or users of the Site.
  • Use any manual or automated means to copy any content or information from the Site without our express written permission.

4. Account Registration

To purchase products from our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Orders and Payment

All orders placed through the Site are subject to acceptance by Crystalkart. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information. Prices for products are subject to change without notice.

Payments can be made using the payment methods specified on the Site. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method provided.

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and not guaranteed. Crystalkart is not responsible for any delays caused by shipping carriers or external factors.

7. Returns and Refunds

Our return policy is outlined on the Site. Please review it carefully. If you are not satisfied with a product, you may return it in accordance with our return policy.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Crystalkart or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Crystalkart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

10. Indemnification

You agree to indemnify, defend, and hold harmless Crystalkart and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to your use of the Site or any violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Gwalior, India.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Wonder Creation
New Collectorate Road, Alkapuri,
Gwalior - 474011, India

Thank you for choosing Crystalkart! Enjoy shopping for your Home and Decor needs.